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How did you start your Business?
Our journey in the business world started 19 years ago, fueled by our deep passion for tourism. That passion evolved into an organization that now serves as a reliable travel partner for thousands of happy customers—and we’re still going strong!
Can you give us brief introduction about your company ?
At ‘Trip Top Tours’, we’ve built a reputation as a trusted name in the travel industry, creating unforgettable travel experiences for our clients. We specialize in crafting highly personalized travel packages, taking you on adventures to destinations of your choosing, complete with luxurious accommodations, all at unbeatable prices. Our mission is to help you explore and immerse yourself in the rich tapestry of cultures with our expert guidance every step of the way.
How do you differentiate your business in the market (USP)?
Our edge in the market comes from our deep expertise in crafting tailor-made packages that fit every family’s needs and budgets perfectly. Unlike others, we don’t just offer fixed departure tours; we specialize in creating personalized experiences based on your preferred destinations, duration, and sightseeing options, including seamless airport-to-airport services. Our main USP lies in our exceptional service quality. We primarily work with direct suppliers for our international tours, ensuring better service and more effective communication. Additionally, we provide comprehensive ticketing and visa processing services, making your travel planning as smooth as possible.
How do you keep yourself updated in your business ?
To stay at the cutting edge in our business, we believe in getting firsthand experience by personally visiting destinations, checking out hotels, sampling local cuisine, and exploring sightseeing opportunities before recommending them to our customers. While it’s impossible to traverse the entire globe ourselves, we make it a point to attend every OTM and similar exhibitions annually to forge new partnerships with our outbound suppliers. We also meet directly with international DMCs to get the inside scoop on destinations.
Beyond that, we’re avid followers of various travel and tourism channels and bloggers, keeping our finger on the pulse of the latest trends and updates. We’re always tuned into the global and India-specific news regarding the economy, weather patterns, and tourism shifts on a daily basis. Additionally, we’re regular attendees at numerous tourism-related road shows, both domestic and international, in major cities like Mumbai, Delhi, Bangalore, Pune, and more. This multifaceted approach keeps us informed and ready to offer the most current and enriching travel experiences to our clients.
Benefits of your services to the society?
Our services bring a slew of benefits to society, primarily by offering the best deals on our top-rated travel packages to clients who trust our expertise time and again. We’re deeply committed to loyalty and ensuring customer satisfaction is at the heart of everything we do. To make this a reality, we go the extra mile to fulfill our clients’ travel dreams, ensuring they have enriching experiences to look back on fondly. We believe that by providing these unforgettable journeys, we’re not just satisfying a wanderlust but also creating cherished memories that last a lifetime.
What Advice would you give to someone just starting their own business?
Although we might not see ourselves as the ultimate authority on business advice, we do have 19 years of experience under our belt, and we’re happy to share some wisdom with newcomers. Our key piece of advice? Always stay true to your work and put in the hard work. It’s crucial to treat your customers with the utmost respect—think of them as your guiding stars. However, it’s equally important to have clear business policies in place. Make sure you don’t finalize any bookings without an advance, and never settle on final bookings without clear cancellation policies and terms & conditions. If you approach your work with honesty and give it your all, the sky’s the limit. Remember, integrity and dedication are your best allies on the path to success.
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