Business Icon
Kshama Wagh
Founder Director, Pets Gallery
In the nearly two decades since its inception, Kshama Wagh’s venture, Maya Pet Food and Accessories Pvt. Ltd., that operates the brand Pets’ Gallery, has become a mainstay in pet care in Pune, a megapolis of immense size in the Indian state of Maharashtra. In all this, if there has been a constant, it’s Kshama’s presence that has almost made her a mother-figure for her extended family of pets. Today a celebrated figure in the pet-care industry, the brand’s growth showcases its evolution from a single strore to multiple stores that has over the years grown deep roots in the hearts of Pune’s pet-loving and pet-caring community.
With the opening of their fourth store in Baner, alongside specialized cats-only and dogs-only stores on the Bibewadi-Kondhwa Road, Pets’ Gallery has further consolidated its reputation as a pioneer in providing comprehensive pet care solutions from grooming to foods to accessories to these days, even hostels and accomodations. These strategic expansions are a testament to the trust and loyalty Kshama has cultivated among her clientele over the years- besides attesting to her ability to finding newer clientele among all sections of the society. The resilience and adaptability of Pets’ Gallery, especially evident during challenging times of the lockdown when despite the world grinding to a halt, their door-to-door services continuing unabated with permissions from the highest echelons of the Police Department, reflect the brand’s commitment to its four-legged customers. Kshama and her team’s efforts to ensure uninterrupted service during such periods have only strengthened the bond between the brand and its patrons who it is said look nowhere other than Pets’ Gallery for their pets’ every needs.
Today, Pets’ Gallery is not just a name but a legacy in Pune’s pet-care sector, matching strides with global e-commerce giants including Amazon by offering an extensive range of pet products and services online that match global giants in everything including prices. Continuing in the same vein, their website and mobile application, mark their indelible presence in the online realm. Such accessibility has brought the brand’s unmatched quality and expertise to a wider audience, reinforcing its numero-uno position in the market. If you think it is all about money, you would be seriously wrong given that Kshama herself loves pet animals like her own children and always goes the extra mile in making them as comfortable as money can afford. Continuing her passion, the brand has now introduced specialized services such as pet grooming that includes the entire ensamble of actions from nail clipping to hair trims and cuts, bathing, shampooing, drying and the likes. And if that isn’t enough, the Pets’ Gallery brand is today being associated with Pune’s best and most comprehensive of hostel facility! Yes, Pets’ Gallery Pets’ Hostel that takes in your pets and gives them the best care and comform when you, its owners go out of town or otherwise have to leave your pet under specialized care. If reports are to be believed, the last is a roaring success for obvious reasons given the Puneri public’s penchant for travel. And hey, their hostel even has its own swimming pools giving the proverb “every dog has his day” an entirely new and doable meaning for pets, dogs or cats!
In fact, with Kshama at the helm, this space will forever see unending action and newer services given the range of ideas that strike her ever now and then! On the subject of great ideas, it was entirely her idea of coming up with an exclusive store each for dogs and cats which they ultimately came up with on the Bibewadi-Kondhwa Road. Among others, it Pets’ Gallery’s philosophy of personalized care, catering to the specific needs of each type of pet. This attention to detail and dedication to quality have been key factors in the brand’s enduring success, and the central reason people have been flocking to them despite competition coming up all over the place like mushrooms after a heavy downpour! As for Kshama herself, decades in the trade sees her role extend beyond that of a business owner to being a mentor and an educator within the pet-loving community sharing knowledge and raising awareness about pet care practices. All this has made Pets’ Gallery move beyond the pale of a small shop to that of a hub of information and support for pet owners.
As Pets’ Gallery approaches two decades of its existence and growth, its legacy is not just in the products sold or the services offered but in the lives it has touched – both human and animal of which they might have reached millions. The brand’s commitment to quality, education, and innovation continues to set the standard in Pune’s pet-care industry. That said, Kshama Wagh’s enterprise hasn’t turned a blind-eye to the human element in the trade. “Vocal for local” being a slogan close to her heart, it sees all her endeavours, online or otherwise support local business, and more so woman-oriented ones. In collaboration with Pune’s famed Karve Stree Shikshan Sanstha, the Pets’ Gallery brand provides training for effective employability to young women while also taking care of their accommodation and stay needs in above-par facilities.
Looking to the future, Pets’ Gallery is poised for further growth and innovation. Kshama Wagh’s vision and dedication promise to lead the brand to new heights, continuing to enrich the lives of pets and their owners in Pune and beyond. As Pets’ Gallery evolves, it remains a beacon of excellence in pet care, a legacy built on nearly twenty years of trust, love, and unwavering commitment to the well-being of pets.
www.petsgallery.co
mayapetgallery@gmail.com
+91 8149936309
Add comment